What is the check-in and check-out time at Dear Lisbon - Bordalo Palace Chiado?
Check-in is from 15:00 and check-out is by 12:00.
75 photos
Dear Lisbon - Bordalo Palace Chiado – A Favorite for Families in Lisbon
Book your stay on our website
and save up to 10%
compared to Booking.com!
Key details
About the Hotel
Largo Rafael Bordalo Pinheiro , 31, Lisbon, 1200-309,
- Steps from the historic Old Town
Perfect
9.3
9.5
5.0
9-room boutique palace in Lisbon's Chiado district
Rooms & Suites
The hotel offers Deluxe Suites, Premium Suites, and Double Rooms, each with distinct sizes and features that reflect local artistic influences. Deluxe Suites include high ceilings, balconies overlooking the Largo Rafael Bordalo Pinheiro square, and black marble bathrooms with plush towels and robes. Premium Suites provide spacious layouts with separate wardrobe areas and large windows that offer views of the castle at night.
Location
The hotel is situated 400 meters from the Santa Justa Lift and within walking distance of Carmo Convent, Chiado, Bairro Alto, and Commerce Square. Bicycles are available for guest rental to explore the city at their own pace. The surrounding area has multiple bakeries, restaurants, and popular cafés serving Portuguese specialties.
Dining & Breakfast
Each morning a buffet breakfast is served in a tiled former kitchen, featuring local delicacies, fresh pastries, made-to-order coffees, scrambled eggs, bacon, yogurt, and fresh fruit. The hotel accommodates customizable food requests for dietary preferences and offers a welcome of Pastel de Natas and raspberries upon arrival. Local dining options include José Avillez's three restaurants at Bairro do Avillez, a two-minute walk away.
Services & Amenities
The concierge service assists with restaurant reservations, tour bookings, and transportation arrangements, including airport shuttle and car hire. Guests receive welcome wine, fruits, and handwritten notes during their stay, plus free port wine available in the lobby. Additional amenities include babysitting, luggage storage, private check-in/check-out, and a coffee house on site.
Guest Experience
With only 9 rooms, the hotel provides an intimate and personalized experience, echoed by staff like Catarina and Daniel who offer detailed local recommendations. The building is a 19th-century palace that survived the 1755 earthquake, with original decorative elements such as garlands of fruit carved on ceilings. There is no elevator, but staff assist with luggage, and soundproof windows ensure quiet nights despite the central square location.
Highlights
Location: 400 meters from Santa Justa Lift, walking distance to Chiado and Carmo Convent
Rooms: 9 rooms including Deluxe Suites and Premium Suites with high ceilings and balconies
Dining: Buffet breakfast with local delicacies and customizable food requests
Service: Concierge for restaurant reservations, airport shuttle, and tour bookings
Unique Feature: 19th-century palace surviving the 1755 earthquake
“This hotel places you squarely in Lisbon's historic heart, a short walk from key sites. What stands out is the staff's dedication; they make the experience personal and are remarkably helpful. The breakfast, noted for its local delicacies, is a lovely start to the day.”
Choose from a variety of room types
Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
- Premium Suite2 persons34 sq. feet1 Double bedAir conditioningHeatingroom details
- Double Room2 persons26 sq. feet2 Single bedsAir conditioningHeatingroom details
- Deluxe Suite2 persons39 sq. feet1 Double bedAir conditioningHeatingroom details
Availability and pricing for your selected dates
Book your family’s getaway in a snap with up-to-date availability and pricing!
September 2026 - September 2027
Sun
Mon
Tue
Wed
Thu
Fri
Sat
September 2026
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
October 2026
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
November 2026
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
5
6
December 2026
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
January 2027
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
February 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
March 2027
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
April 2027
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
May 2027
26
27
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
6
June 2027
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
1
2
3
4
July 2027
28
29
30
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
August 2027
26
27
28
29
30
31
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
1
2
3
4
5
Choose dates to see prices
Check-in/ Check-out
Facilities
Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones
General
- No smoking on site
- Wi-Fi
- Safe deposit box
- VIP check-in/ -out
- Concierge desk
- No pets allowed
- Luggage storage
- Coffee shop
- Fire extinguishers
Guest Parking
- Electric kettle
Services
- Paid airport shuttle
- Housekeeping
- Car hire
- Tours/Ticket assistance
- Welcome drink
Business
- Fax/Photocopying
Children
- Cots
- Babysitting/Child services
Room features
- Air conditioning
- Heating
- Mini-bar
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
Room decor
- Carpeted floor
Show more
Dear Lisbon - Bordalo Palace Chiado Location
Largo Rafael Bordalo Pinheiro , 31, Lisbon, 1200-309,
Explore Lisbon
Explore Chiado & Beyond
Praca do Comercio
4 minutes' walk
Historic square with stunning architecture, waterfront views, and an iconic triumphal arch, perfect for a leisurely stroll.
Santa Justa Lift
4 minutes' walk
Elevator connecting the lower and upper parts of the city, offering panoramic views of Lisbon from the top.
Time Out Market Lisboa
12 minutes' walk
A vibrant food market with diverse stalls featuring gourmet dishes by top chefs, a must-visit for food lovers.
Lisbon Cathedral
16 minutes' walk
The oldest church in Lisbon, known for its stunning architecture and impressive rose window, offering guided tours.
Wild Beach Experiences
3 minutes' walk
Thrilling beach activities nearby, including surfing and paddleboarding, perfect for adventure enthusiasts.
Yoga Classes
15 minutes' walk
Local studios offering relaxing yoga sessions with beautiful views, ideal for a rejuvenating break from sightseeing.
Cafe A Brasileira
2 minutes' walk
Famous café known for its historic ambiance and delicious pastries, especially their signature bica coffee.
Aqui Ha Peixe
1 minute' walk
Seafood restaurant serving fresh, local dishes with a casual vibe, known for their grilled fish specialties.
Bairro Alto
12 minutes' walk
Famed for its nightlife, offering numerous bars and clubs featuring live music, ideal for a lively evening out.
Teatro Nacional D. Maria II
10 minutes' walk
Historic theater known for high-quality performances, including drama, opera, and dance, catering to all ages.
Tips on navigating the city
Get access to exclusive early booking discounts for your family’s upcoming getaway
Book now and enjoy exclusive rates on your family vacation!
Property information and rules
Check-in
from 15:00-18:00
Check-out
from 08:00-12:00
Guest Parking
No parking available.
Internet
Wireless internet is available in the entire hotel for free.
Breakfast
You can start your day with a full breakfast, which costs EUR 18.0 per person.
Pets
Pets are not allowed.
Languages
English, Spanish, Italian, Portuguese
Number of rooms:
9
Family-focused reviews and ratings
Read feedback from other families who have stayed to ensure you make the right choice.
Show moreShow less
Pros
Friendly staff
Central location
Delicious breakfast
Cons
Loud talking
Hot rooms
Noisy apartments
Guest reviewsbased on 424 reviews
Michael from United Kingdom
Single
Deluxe Suite
4 nights in November 2025
|
Reviewed: February 02, 2026
9/10
central location spacious room tasty breakfast
The location suited me perfectly. Tram 28 was very close. many restaurants were just outside. breakfast offered fresh options and tasted good. the hosts were helpful, providing information about many attractions. my room was spacious and clean. it had a pleasant style.
0 Helpful
stuart from united kingdom
Single
deluxe suite
1 night in November 2025
|
Reviewed: January 28, 2026
9/10
amazing stay!
welcome drink great decor varied breakfast
i was greeted with a welcome drink.. a nice port. my room had great decor and it was very large. the breakfast the next morning included many options.
0 Helpful
evelyn from united kingdom
Couple
deluxe suite
3 nights in November 2025
|
Reviewed: January 26, 2026
9.5/10
a dreamy stay amidst history
historical charm delicious cappuccinos large room comfortable bed
The hotel exuded historical charm. Caterina shared its captivating stories with such grace. the breakfast included delicious cappuccinos. They were awesome! our large room offered plenty of space and comfort. the bed provided a restful sleep. It was very comfortable.
the sound of footsteps from the apartment above was noticeable at times. though charming, this could be a minor disturbance.
Dining
9/10
the breakfast service started at 8:00 am each morning. i enjoyed the cappuccinos which were available. the staff ensured everything was stocked, so all guests had a good start to the day.
Location
10/10
this location offers proximity to restaurants, shops, and major sites. nearby, a beautiful viewpoint provides scenic views. it is convenient to walk, explore, and fully enjoy the surrounding culture and amenities.
Rooms
9/10
our room included a spacious layout. large windows let in abundant natural light. the bathroom was also generously sized, offering a comfortable experience.
Facilities
10/10
The staff was attentive and responsive. They addressed our needs promptly. caterina, daniel, angelino and others were fabulous! they always were really good. i found their helpfulness a wonderful treat.
0 Helpful
|
Jean from France
Single
Premium Suite
3 nights in November 2025
|
Reviewed: December 18, 2025
9/10
Really good Stay, Great Service and Perfect Location
friendly staff perfect location
The staff was so friendly. They greeted me with a drink upon arrival. The location is perfect. It is a short walk to main attractions (the castle is visible from the window). Breakfast included fresh pastries, eggs, and fruits. The room featured a separate wardrobe area and luxurious ensuite.
0 Helpful
frederick from germany
Single
double room
4 nights in November 2025
|
Reviewed: December 15, 2025
9.5/10
quiet rooms and excellent location
central location comfortable bed
the hotel offered a great location close to many restaurants and shops. the room was spacious and clean, equipped with all necessary amenities. the bed was super comfortable, and the air conditioning worked well with minimal street noise when windows were closed.
i received a message through the app requesting my bank details. this is something the hotel should address promptly to assure guests' security.
Rooms
9/10
the room was very spacious. it had two giant windows facing largo rafael bordalo pinheiro, but they were soundproof. shutters kept the room dark. the mini bar was also a convenient feature.
Service
10/10
the staff was helpful. they offered local tips and helped with extra coffee. they were very hospitable and paid attention to detail. they showed they really cared about their guests and were ready to help.
Facilities
9/10
the hotel provides lisbon guides at the front desk. the baixa-chiado metro station is less than five minutes away. i appreciated the convenience of having transport options so close. this made exploring the area easy.
Dining
10/10
the breakfast included delicious croissants. the freshly made coffee was a nice touch. i appreciated that the staff accommodated my early departure and provided breakfast before the normal hours, it showed attention to my needs.
0 Helpful
|
Doris from Germany
Couple
Double Room
3 nights in November 2025
|
Reviewed: December 06, 2025
7/10
friendly staff convenient location dinner reservation sight access dim room strong pressure
The staff was very friendly and helpful. They assisted with dinner reservations and directions. the location was convenient for accessing many points of interest. It made getting around easy.
the room was a little dimly lit, but that gave it a romantic feel. the shower water pressure was very strong, but some may not prefer that.
0 Helpful
Show more reviews
FAQs
About Dear Lisbon - Bordalo Palace Chiado
Is there an airport shuttle service available at Dear Lisbon - Bordalo Palace Chiado?
A paid airport shuttle service is available for guests.
What popular attractions are located near Dear Lisbon - Bordalo Palace Chiado?
Nearby attractions include the Santa Justa Lift (400 m), Carmo Convent (500 m), and Bairro Alto (600 m).
What amenities are provided in the rooms at Dear Lisbon - Bordalo Palace Chiado?
Rooms feature air conditioning, a flat-screen TV, a minibar, a private bathroom, and free Wi-Fi.
Is breakfast included in the stay at Dear Lisbon - Bordalo Palace Chiado?
Breakfast is available for an additional charge of 18 EUR.
What type of services does Dear Lisbon - Bordalo Palace Chiado offer for families?
The hotel provides babysitting services for families with children.
What recreational activities can guests enjoy at Dear Lisbon - Bordalo Palace Chiado?
Guests can rent bicycles to explore the city.
How far is Dear Lisbon - Bordalo Palace Chiado from Humberto Delgado Airport?
The hotel is approximately 7 km from Humberto Delgado Airport.
What safety features are in place at Dear Lisbon - Bordalo Palace Chiado?
Safety features include smoke detectors, fire extinguishers, and a carbon monoxide detector.
What are the language capabilities of the staff at Dear Lisbon - Bordalo Palace Chiado?
The hotel staff is proficient in multiple languages to assist international guests.
Next best alternative
Consider them for your next trip.
Almalusa AlfamaLisbon, Portugal
106 reviews
177 USD/night
Lisbon, Portugal
337 reviews
49 USD/night
Onj S. Lazaro LisboaLisbon, Portugal
259 reviews
156 USD/night
Verride Palacio Santa CatarinaLisbon, Portugal
113 reviews
394 USD/night
Hills Hotel LisboaLisbon, Portugal
226 reviews
139 USD/night
Casual Belle Epoque Lisboa By Casual HotelesLisbon, Portugal
286 reviews
102 USD/night
Dear Lisbon - Palace Chiado SuitesLisbon, Portugal
193 reviews
142 USD/night
Jade ManotelGeneva, Switzerland
438 reviews
137 USD/night
Altis Prime HotelLisbon, Portugal
453 reviews
103 USD/night
Castello Prime SuitesLisbon, Portugal
263 reviews
154 USD/night
Memmo Principe Real, A Member Of Design HotelsLisbon, Portugal
235 reviews
244 USD/night
M'Ar De Ar AuriaLisbon, Portugal
424 reviews
38 USD/night
Popular hotels all over the world
Find your perfect hotel stay today
111 reviews
The Hotel Monte Hermana Tokyo Tokyo HotelTokyo, Japan
400 m from Bellesalle Yaesu, 500 m from Tokyo Convention Hall
View hotel
62 reviews
Bloom Hotel Bangalore AirportDevanahalli, India
5 km from Kempegowda International Airport, On-site restaurant
View hotel
374 reviews
Savoy Resort & SpaBeau Vallon (Mahe), Seychelles
Beau Vallon Beach location, 700 m² outdoor pool
View hotel
Hotel Raj Palace Resort
8 km from Ranthambhore National Park, 45 air-conditioned rooms
Hotel Candlewood Suites York By Ihg York
4.8 km to Santander Bank Stadium, 41.8 km to Pennsylvania Dutch County
Wildwood Inn
2 km from Rocky Mountain National Park, Rooms with private balconies
Vincci Seleccion Aleysa Hotel - 5 Stars Residence In Benalmadena
Direct beach access, All rooms with terrace and sea view
Diamante K
Inside Tulum National Park, 1 hectare resort area
4 Seasons At Desert Breezes Resort
3 outdoor pools and 11 hot tubs, Suites with kitchen or kitchenette
The Pedras Do Mar Resort & Spa Fenais Da Luz Hotel
Infinity pool overlooking the Atlantic Ocean, Spa with jacuzzi, sauna, and Turkish bath
Mercure Madrid Centro Hotel
Opposite Prado Museum, 300 metres from Thyssen-Bornemisza Gallery
Hotel Oslo Guldsmeden
Organic breakfast buffet, Turkish-inspired hammam